Privacy Policy — How br777 Collects, Uses, and Protects Your Personal Data
At br777, protecting the personal information of our players in Bangladesh is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have regarding your information on the br777 platform.
Our Privacy Commitments
Six Principles That Guide How br777 Handles Your Data
These cards summarise our core data-handling principles. The full legal text of each principle is set out in the numbered sections below.
Purpose Limitation
br777 collects personal data only for specific, clearly defined purposes: account registration, identity verification (KYC), payment processing, fraud prevention, and improving your experience on the platform. Your data is never used beyond these stated purposes without your explicit consent.
Data Security
All data transmitted between your device and br777 is protected with 256-bit SSL encryption. Player records are stored on secure, access-controlled servers. br777 conducts regular security audits and vulnerability assessments to maintain the integrity of stored personal information.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by br777 at any time. You may also object to certain processing activities or request a portable copy of your data. All such requests are handled within 30 days of receipt, as described in Section 9 of this Policy.
No Data Sales
br777 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Data is shared only with service providers who are contractually bound to process it solely for the purpose of delivering services on our behalf, such as payment processors and identity verification partners.
Data Minimisation
br777 collects only the minimum amount of personal data necessary to fulfil each stated purpose. We do not collect data speculatively or in excess of what is required. When data is no longer needed for its original purpose, it is securely deleted or anonymised in accordance with our data retention schedule.
Breach Notification
In the unlikely event of a data breach that affects your personal information, br777 will notify affected players via their registered contact method as promptly as possible. We will clearly describe the nature of the breach, the data involved, and the steps we have taken to contain and remediate the incident.
Important: This Privacy Policy forms part of the br777 Terms & Conditions. By registering an account or using the br777 platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
01 About This Policy
This Privacy Policy describes how br777 ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of players ("you", "your") who access the br777 platform at br777.io. This Policy applies to all users of the br777 platform, including visitors who browse without registering, registered account holders, and players actively using our casino, sports betting, and gaming services.
br777 is committed to handling personal data responsibly and transparently. This Policy is written in plain English so that players across Bangladesh — whether based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar — can clearly understand how their information is treated. If any part of this Policy is unclear, you are encouraged to contact our support team at [email protected] for clarification before continuing to use the platform.
This Policy should be read in conjunction with our Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions relevant to your use of the br777 platform.
02 Personal Data We Collect
br777 collects the following categories of personal data, depending on how you interact with the platform:
2.1 Identity & Registration Data
- Full legal name as it appears on your government-issued identification document
- Date of birth (used to verify the 21+ age requirement)
- Residential address, including district, division, and postcode within Bangladesh
- National Identity Card (NID) number or passport number (for KYC verification)
- Username and encrypted password associated with your br777 account
2.2 Contact Data
- Mobile phone number (used for OTP verification and account security alerts)
- Email address (used for account notifications, security communications, and support correspondence)
2.3 Financial & Transaction Data
- Mobile financial service account identifiers (e.g., bKash, Nagad, Rocket, Upay wallet numbers) — stored only as masked references, never in full
- Bank account details where bank transfer is the chosen payment method (e.g., Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
- Deposit and withdrawal history, including amounts in BDT (৳), timestamps, and transaction reference numbers
- Wagering history and game session records
2.4 Technical & Usage Data
- IP address and approximate geolocation (country and city level)
- Device type, operating system, and browser version
- Platform session logs including login timestamps, session duration, and pages visited
- Game interaction data (games played, bet amounts, game outcomes)
- Error logs and crash reports for the purpose of platform maintenance
2.5 Communication Data
- Records of correspondence between you and br777 support staff via live chat, email, or any other in-platform messaging channel
- Feedback, survey responses, and complaints submitted to br777
br777 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related self-disclosure is voluntarily provided in the context of responsible gaming self-exclusion requests.
03 How We Collect Your Data
br777 collects personal data through the following means:
3.1 Directly From You
The majority of data br777 holds about you is provided directly by you during the registration process, when completing KYC verification, when making a deposit or withdrawal, when contacting our support team, or when completing any form on the br777 platform.
3.2 Automatically Through Platform Use
When you access the br777 platform, our servers automatically collect certain technical information about your device and session. This includes your IP address, browser type, device model, operating system version, and session activity data. This data is collected using server logs and cookie-based tracking technologies, as described in Section 7 of this Policy.
3.3 From Third-Party Service Providers
br777 may receive personal data about you from trusted third-party partners in the following circumstances:
- Payment processors (such as bKash, Nagad, Rocket, and Upay): Transaction confirmation data including timestamps and anonymised sender identifiers
- Identity verification providers: Results of document authenticity checks and liveness verification carried out as part of the KYC process
- Fraud prevention services: Risk scores or flagging signals associated with your IP address or device fingerprint
- Game Providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi): Game session and outcome data generated while you play games hosted on the br777 platform
04 How We Use Your Personal Data
br777 uses your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity data, contact data |
| Age and identity verification (KYC) | Identity data, document images |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud detection and anti-money laundering compliance | Financial data, technical data, identity data |
| Delivering gaming and betting services | Usage data, financial data |
| Customer support and dispute resolution | Communication data, financial data, identity data |
| Responsible gaming monitoring | Usage data, financial data, communication data |
| Platform security and abuse prevention | Technical data, identity data |
| Service improvement and analytics | Usage data, technical data (anonymised or aggregated) |
| Promotional communications (with consent) | Contact data, usage data |
br777 will not use your personal data for any purpose that is incompatible with the purposes listed above. Where a new use of your data is proposed, we will update this Privacy Policy and, where required, seek your consent before proceeding.
05 Legal Basis for Processing
br777 processes your personal data on one or more of the following legal bases:
5.1 Contractual Necessity
Much of the personal data we process is necessary for the performance of the contract between you and br777 — specifically, to create and maintain your account, verify your identity, process your financial transactions, and deliver gaming and betting services. Without this processing, br777 cannot provide its services to you.
5.2 Legal Obligation
br777 is subject to legal obligations in relation to anti-money laundering (AML) compliance, fraud prevention, and financial record-keeping. Processing certain categories of personal data is required in order for br777 to fulfil these legal obligations, and we are not able to waive this processing at an individual player's request.
5.3 Legitimate Interests
br777 processes certain data on the basis of legitimate interests, including platform security, abuse prevention, responsible gaming monitoring, and the improvement of our services. Where we rely on legitimate interests, we have assessed that our interests are proportionate and do not override your fundamental rights and freedoms.
5.4 Consent
Where br777 processes data for purposes that are not covered by the bases above — most notably, sending you promotional communications about bonuses, new games, seasonal offers (such as BPL promotions, Eid special bonuses, or Pohela Boishakh offers), and other marketing — we will ask for your explicit consent at the time of registration or when the new processing purpose arises. You may withdraw consent at any time by contacting [email protected] or updating your notification preferences in your account settings.
06 Data Sharing & Disclosure
br777 does not sell, rent, or trade your personal information. We share your data only in the following circumstances:
6.1 Service Providers
br777 engages third-party service providers to assist in operating the platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), identity verification providers, cybersecurity and fraud prevention vendors, cloud infrastructure and hosting providers, and customer support software vendors. All service providers are contractually bound to process your data only on br777's instructions and to implement appropriate security measures.
6.2 Game Providers
When you play a game supplied by a third-party Game Provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, limited session data (such as player ID, bet amounts, and game outcomes) is transmitted to that provider for the purpose of game delivery, fairness auditing, and technical support. Game Providers receive only the minimum data necessary to deliver the game.
6.3 Legal and Regulatory Disclosure
br777 may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or the Bangladesh Financial Intelligence Unit (BFIU) where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of br777, its players, or the public. br777 will comply with lawful requests promptly and will notify affected players of such disclosure where permitted by law.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of substantially all of br777's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via your registered contact method prior to your data being transferred and becoming subject to a different privacy policy.
No Third-Party Marketing: br777 will never share your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from br777 via your registered email address or mobile number.
07 Cookies & Tracking Technologies
7.1 What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit the br777 platform. They allow br777 to recognise your device on subsequent visits, remember your session preferences, and collect usage data to improve the platform experience.
7.2 Types of Cookies Used
- Essential Cookies: Required for the basic functioning of the br777 platform, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
- Analytics Cookies: Used to collect anonymised data about how players navigate and use the platform, including which pages are visited most frequently and where users encounter errors. This data is used to improve platform performance and user experience.
- Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations between sessions.
- Security Cookies: Used to detect suspicious login attempts, identify unusual device behaviour, and support fraud prevention measures.
7.3 Managing Cookies
You may control or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the br777 platform, including the ability to maintain a logged-in session. br777 does not currently use third-party advertising cookies or cross-site tracking technologies.
08 Data Retention
br777 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML compliance and legal obligations |
| KYC / identity documents | Duration of account + 5 years after closure | Regulatory record-keeping requirements |
| Financial transaction records | Duration of account + 7 years after closure | Financial reporting and AML obligations |
| Game session and wagering records | Duration of account + 3 years after closure | Dispute resolution and responsible gaming audits |
| Customer support communications | 3 years from the date of each interaction | Complaint management and dispute resolution |
| Technical and usage logs | 12 months on a rolling basis | Security monitoring and platform improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Evidence of lawful basis for marketing |
When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised. br777 conducts regular data audits to ensure that retention schedules are adhered to and that data is not held for longer than necessary.
09 Your Data Rights
As a br777 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":
9.1 Right of Access
You have the right to request a copy of the personal data br777 holds about you. We will provide this information in a structured, commonly used format within 30 days of receiving a valid request. We may ask you to verify your identity before releasing data to protect against fraudulent access requests.
9.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain personal details directly through your br777 account settings. For changes to identity-critical data (such as your legal name or date of birth), you will need to provide supporting documentation.
9.3 Right to Erasure
You may request the deletion of your personal data in circumstances where the data is no longer necessary for the purpose it was collected, where you withdraw consent and no other legal basis applies, or where the data has been processed unlawfully. Please note that erasure requests may not be fulfilled where br777 has a legal obligation to retain the data, such as for AML compliance records.
9.4 Right to Restrict Processing
You have the right to request that br777 restricts its processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing and the outcome of that objection is pending.
9.5 Right to Data Portability
Where br777 processes your data on the basis of consent or contractual necessity, and the processing is carried out by automated means, you have the right to receive a machine-readable copy of your data that you can transmit to another service provider.
9.6 Right to Object
You have the right to object to br777 processing your personal data for legitimate interests purposes, including responsible gaming profiling and platform analytics. You also have an unconditional right to object to processing your data for direct marketing purposes, which will be honoured immediately upon receipt of your objection.
All data rights requests will be acknowledged within 5 business days and fulfilled within 30 calendar days of receipt. If a request is complex or br777 receives a high volume of requests, we may extend this period by a further 30 days with written notice to you. There is no charge for making a data rights request.
10 Children's Privacy
The br777 platform is strictly for adults aged 21 years and above. br777 does not knowingly collect, store, or process personal data relating to individuals under the age of 21. If you believe that br777 has inadvertently collected data from a person under 21, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to delete the relevant data and close any associated account.
br777 uses age verification as part of the registration and KYC process to prevent underage access to the platform. Any account where the registered user is subsequently found to be under the age of 21 will be closed immediately, and no balances or winnings will be paid out from that account.
11 Security Measures
br777 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it from unauthorised access, accidental loss, alteration, or disclosure. Key security measures include:
- 256-bit SSL/TLS Encryption: All data in transit between your browser or device and our servers is encrypted using industry-standard Transport Layer Security (TLS) protocols.
- Encryption at Rest: Sensitive data fields including identity document numbers and financial account identifiers are encrypted at rest using AES-256 encryption within our database infrastructure.
- Access Controls: Access to player personal data within br777's internal systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and audited.
- Two-Factor Authentication: br777 offers optional 2FA for player accounts and enforces multi-factor authentication for all internal staff accessing production systems.
- Regular Security Audits: br777 commissions periodic independent security assessments, including penetration testing and vulnerability scanning, to identify and address potential weaknesses in the platform infrastructure.
- Incident Response Plan: br777 maintains a documented data breach response plan. In the event of a confirmed security incident affecting player data, our response team is activated immediately to contain, investigate, and remediate the breach.
Stay Vigilant: br777 will never ask for your password via email, live chat, or any other communication channel. If you receive a message claiming to be from br777 and requesting your login credentials, treat it as a phishing attempt and report it to [email protected] immediately.
12 International Data Transfers
br777's primary data processing infrastructure is located in secure data centres. In some cases, certain service providers engaged by br777 — such as cloud hosting vendors, Game Providers, or fraud prevention services — may process your data in jurisdictions outside Bangladesh. Where such transfers occur, br777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.
Safeguards for international transfers include contractual data processing agreements incorporating standard data protection clauses, which require the recipient of your data to process it securely and only for the agreed purpose. If you would like more information about the specific safeguards in place for international data transfers, please contact us at [email protected].
13 Updates to This Privacy Policy
br777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements, or the introduction of new services on the platform. When material changes are made, we will notify registered players via their registered email address or through an on-screen notification upon their next login to the platform, with reasonable advance notice before the changes take effect.
The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the br777 platform after any revisions to this Policy take effect constitutes your acceptance of the updated terms.
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way br777 processes your personal data, please reach out to us through the following channels:
- Email: [email protected] (plain text — not a clickable link). Use subject line: "Privacy Policy Enquiry"
- Live Chat: Available 24/7 via the in-platform chat widget (Bangladesh Standard Time, UTC+6)
- Response Time: All privacy-related enquiries are prioritised and typically acknowledged within 4 hours during standard operating hours
For responsible gaming concerns or to request self-exclusion, please visit our dedicated Responsible Gaming page. For general platform terms, visit the Terms & Conditions page.
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